gandalf_der_12te@discuss.tchncs.de to Tech Support Memes@lemmy.ca · 16 days agoSomething about incentiveslemmy.mlimagemessage-square18fedilinkarrow-up1332arrow-down121cross-posted to: memes@lemmy.ml
arrow-up1311arrow-down1imageSomething about incentiveslemmy.mlgandalf_der_12te@discuss.tchncs.de to Tech Support Memes@lemmy.ca · 16 days agomessage-square18fedilinkcross-posted to: memes@lemmy.ml
minus-squareegrets@lemmy.worldlinkfedilinkarrow-up7·16 days ago the receptionist filed another ticket: “My keyboard is missing.” Impressive. Voice dictation, on-screen keyboard, or they had a help desk that is actually slightly workable on mobile? (The third is imaginary.)
minus-squareegrets@lemmy.worldlinkfedilinkarrow-up4·15 days agoYou have a more human ticketing system than any I’ve worked with if that’s an option!
minus-squarekemorg@szmer.infolinkfedilinkEnglisharrow-up3·15 days agoAh I forgot that these days old school contact channels are hidden and all you see are clanker chatbots
minus-squareTrainguyrom@reddthat.comlinkfedilinkEnglisharrow-up3·15 days agoOr for modern times it’s a laptop dock so they just opened their laptop and entered the ticket that way
minus-squareZorsith@lemmy.blahaj.zonelinkfedilinkEnglisharrow-up2·15 days agoCalled and transcribed by the lowest tier help desk tech or call center.
Impressive. Voice dictation, on-screen keyboard, or they had a help desk that is actually slightly workable on mobile? (The third is imaginary.)
Called them?
You have a more human ticketing system than any I’ve worked with if that’s an option!
Ah I forgot that these days old school contact channels are hidden and all you see are clanker chatbots
Or for modern times it’s a laptop dock so they just opened their laptop and entered the ticket that way
Called and transcribed by the lowest tier help desk tech or call center.