You might get better results by going outside their channels and using legal options. Like not through the courts, but I think some jurisdictions have a law that you data must be deleted if a request is sent in writing or something like that. You might also be able to request they send you all the data they have (though this might cost money because they print it and mail it). I remember someone did that with their Tinder data for some article about how shitty Tinder is, though it depends on where you live.
You might get better results by going outside their channels and using legal options. Like not through the courts, but I think some jurisdictions have a law that you data must be deleted if a request is sent in writing or something like that. You might also be able to request they send you all the data they have (though this might cost money because they print it and mail it). I remember someone did that with their Tinder data for some article about how shitty Tinder is, though it depends on where you live.