• Maerman@lemmy.world
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    18 hours ago

    So I have lived in South Korea for 6 years now. The fact that this fire has had such a major impact is quite typical of Korean bureaucracy and tech administration. Very few backups, infrastructure held together with scotch tape and bubblegum, overworked devs and maintainers. It’s a bit sad, especially for a country that exports so many tech products.

  • luciferofastora@feddit.org
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    18 hours ago

    Their explanation for having no backups was that 858 TB of data was “due to its large capacity”. They stored eight years of data without backups. Even with systems where they had backups, it sounds like there’s no redundancy – nobody can work because the single building where all the servers are located is currently out of order.

    Sounds like the acute symptoms of chronic penny-pinching when it comes to IT infrastructure. I hope they take some good lessons from it at least. Just a shame that it’s such a devastating way to learn.

    • fibojoly@sh.itjust.works
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      2 hours ago

      Some moron deleted 75 TB of prod database the other day and sure that was catastrophic (for him, mostly) but it was backed up. We are a mid-size company, maybe a few hundred people across the country. I can’t imagine the governement of freaking Korea, land of fiber years before everyone else, running so short on storage they can’t do backups.
      This shit is gonna go into It school books, like the OVH data center fire from 2018 (iirc)

    • SkyeStarfall@lemmy.blahaj.zone
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      7 hours ago

      “we can’t ensure the data is safe because there’s too much of it”

      …sounds like an especially big reason to figure something out, huh? Not to mention, 858 TB isn’t even that much for a whole ass government. For a consumer it might be 10$ per TB for a new drive, so it would be less when you’re a government, which makes it just a bit under 10 000 USD for a full backup. That’s it. Even if you budget in having to replace all drives once a year, 10 000 USD/yr is a bargain

    • humanspiral@lemmy.ca
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      3 hours ago

      Vladimir Putin is to blame for every death in Russia. In South Korea, thoughts and prayers for unavoidable window sill slipperiness.

    • ulterno@programming.dev
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      18 hours ago

      Ironically, the Govt. official is a resource they have enough backups for.


      Can this now go to darkhumor@lemmy.world ?

    • Ch3rry314@piefed.social
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      1 day ago

      Yeah, I agree I was chuckling till I saw the last article and audibly said oooooh. A real sobering moment.

      • death_to_carrots@feddit.org
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        1 day ago

        This was propably some honor thing. Or avoidence of responsibilty. Or maybe taking one for the team as scape goat. I don’t know. Nevertheless, it is sad.

        Edit: If you or someone you know is feeling emotionally distressed or struggling with thoughts of suicide, you can find international contacts at https://befrienders.org/.

      • luciferofastora@feddit.org
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        19 hours ago

        They apparently lost eight years of data, 858TB, with no backups at all because it’s “too much”. That’s a disaster for sure, but I’m not so optimistic about there being a lot of recovery…

    • Railcar8095@lemmy.world
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      1 day ago

      My ex company had for more than 10 years keept all the data customers shared with us. Structured and standardized, should have been easy peasy.

      Somehow they were “appending wrong” in some way and data was useless. In think they were trying to reduce the size by aggregating a bit, but they did in a way that rendered the data useless.

      Of course the CEO wanted to train models with it anyway…

      • unphazed@lemmy.world
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        21 hours ago

        10 years and no one bothered to pull some information at random? I mean generally companies have a schedule of assessments to ensure records. Even if it’s as simple as checksum.

        • Railcar8095@lemmy.world
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          19 hours ago

          The thing is they had data that expected to be slightly aggregated, do not a 1:1. The problem comes when you try to use the data for analysis and realize it didn’t make any sense

    • luciferofastora@feddit.org
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      1 day ago

      The person in charge of allotting budget. “You want how many thousands for backup solutions? Here, take this flashdrive I picked up in the parking lot and use it for backups, that should be plenty enough. I mean, how many bytes can our data be? Two, three maybe?”

    • palordrolap@fedia.io
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      1 day ago

      Backups are always considered to be too expensive up until the point that not having backups becomes more expensive. This applies to redundancy of all kinds except the one that means firing employees for not setting up the other kinds.

      • unphazed@lemmy.world
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        21 hours ago

        Even at home. I do one usb backup and one internal backup of photos, home videos and documents. I would love to make backups of other stuff, but I can replace a lot of the other crap if need be, because hard drives kinda stalled in price drops.

    • Ephera@lemmy.ml
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      1 day ago

      I doubt anyone said it verbatim, but it happens that they’re deemed lower priority ad infinitum.

    • marcos@lemmy.world
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      1 day ago

      Last time we lost disks at work, there were full backups.

      They were just in the same disks as the data. And because everything is abstracted two times into virtual disks on virtual machines, and containers and volumes, the people responsible for the backups didn’t even know it.

      • Winter_Oven@piefed.social
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        1 day ago

        But won’t you like…check? That the backups are own their own drive? The whole 3-2-1 rule kinda make you want to check this, no?

        Or was it like they knew where the drives of the backups were, but they didn’t know those drives were being virtualized away and were in like production use?

        • marcos@lemmy.world
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          1 day ago

          I dunno what possibilities they actually had. But knowing the place, I can fully believe both that they weren’t allowed to check and that they never bothered.

          The most likely scenario in my head was that they sent a request to the provisioning team asking for the volume to be in a different disk, and that detail never made into the technician actually doing the work (that sits on the next chair, but the requests have to come from the system).

          (And the long term backups were fine. We lost 3 days of data.)

  • Damage@feddit.it
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    1 day ago

    You can’t lose computerised services if you don’t have computerised services. Checkmate SysAdmins.

  • shalafi@lemmy.world
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    1 day ago

    I collect stories like this for when I need to make a case for purchasing new gear or services.