Maybe I’m just too chronically online, but people seem to complain a lot more about Tim Hortons than other fast food places. Even though they have a lot of the same issues.
Edit: I guess I have bad taste in fast food. I like Tims 🤷♀️. I think the prices are reasonable for fast food, and their stuff tastes better than mcDonalds. I don’t drink coffee much so I can’t compare to other places. I can get why people don’t like the company itself though.
Right at that time, the coffee shops that pivoted away from in-house coffee were the ones that survived. When no-smoking was poised to be the standard across Canada, Tims started the focus on food, Salisbury House overhauled and became “decent” vs the shophouse it always had been. Robin’s didn’t pivot and died a quick death.